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ITIL® is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organizations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme.

ITIL consists of a series of books giving guidance on the provision of quality IT services, and on the accommodation and environmental facilities needed to support IT. ITIL has been developed in recognition of organizations' growing dependency on IT and embodies best practices for IT Service Management.

To achieve the ITIL® Expert qualification, you must have attained a total of 22 credit points through the ITIL qualification scheme. The points must have been gained through an acceptable combination of version 1, 2 and 3 qualifications which you can demonstrate you have passed.

Before applying for the ITIL Expert qualification, please visit the Official ITIL Website to check that your combination of examinations are eligible, as qualifications which are too similar between versions may not be allowed.

When you have achieved the minimum number of credits, we will issue you with an ITIL Expert certificate. If you sat your Managing Across the Lifecycle or Managers Bridge exam before September 2010 and have the required number of credits, you will not automatically be issued with the certificate. Please contact us if this is the case.

Please note that APMG-International can only award ITIL Expert Certificates to candidates who have sat the last qualifying credit exam with us, i.e. the Managers Bridge or Managing Across the Lifecycle. If you did not take these exams through us please contact your awarding Examination Institute.
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