This level of the certification scheme will validate your ability to apply the principles, methods and techniques from ITIL® in the workplace.
For the ITIL Master Qualification Certificate you must select one or more real-world situations and explain how you are able to apply your knowledge of ITIL to implement real solutions, and demonstrate the continued effectiveness of the solution and its benefits to the business. You will be assessed through evaluations of written submissions describing practical assignments, which will be augmented by an interview.
The Benefits of ITIL Master...
...to Candidates
The certification will enable ITSM Practitioners and Managers to differentiate themselves in the industry
It will also provide experienced Practitioners and Managers with an opportunity to identify any areas of weakness and improvement as they prepare for the certification.
...to Organizations
Organizations can give an ITIL Master candidate an assignment that will be beneficial to the organization, therefore using the certification as an additional incentive for employees to take on appropriate projects
Organizations will gain value from the benefits achieved by the ITIL Master candidate during the proposed project or assignment
Employing ITIL Master’s could be seen to provide a competitive advantage
Organizations that have ITIL Master’s working for them can claim a level of demonstrable quality by having employees who have reached the highest standard of qualification in their field
The certification can be used to differentiate candidates for executive or higher management level roles.
...to the ITSM Industry
This challenging certification provides a basis for stability and growth and its addition to the ITIL industry will show its maturity
The certification will offer an investment for people wishing to make a career in ITSM
The outputs and innovation from assignments undertaken to achieve the ITIL Master certificate could be re-used to move both the industry and the people involved in it, forward.